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RETURNS AND EXCHANGES.

Our Simple Return Policy

We hope you are completely satisfied with your Boyd Night Air® bed purchase, but if you decide to exchange or return the bed and/or foundation during the 100 Night Test Rest period call a Sleep Specialist toll free at 1-855-637-1894. You may exchange your mattress or foundation one time within the 100 Night Test Rest period. Exchanges between sizes and models (i.e. from Queen to King or from one style to another) will be processed as whole bed exchanges. You will be responsible for any difference in price. All shipping and incidental charges to return a bed are covered by Boyd Night Air®. All merchandise being returned must be in good condition and be given a "Return Authorization" (RA) number from Customer Service, which will expire 30 days from date of issue. Boyd Night Air® will arrange for return shipping. The RA must be included with all products returned in order to track your return and promptly process your credit. All refunds will be issued to the original method of payment within approximately 15 business days after all products have been received and inspected at Boyd. Products will NOT be issued a refund if any of the following applies 1) mattress found to be damaged beyond normal use expectations 2) mattress is soiled 3) mattress is returned prior to a complete 30 night trial period.
All returns ship to the following address:

Boyd Night Air
2440 Adie Road
Maryland Heights, MO 63043

The Boyd Night Air® Sleep Specialist representative will provide valuable tips on how to efficiently pack the bed with shipping material supplied by Boyd Night Air®.


Defective or Damaged Product

Choosing bed accessories to provide personalized comfort is just as important as selecting your bed. If for any reason you're not completely satisfied with your pillow, mattress pad or other accessory purchase, we will authorize a one-time exchange for a different product within 30 days of purchase. Exchanged accessories must be unopened, unused, in good condition and original proof of purchase must be presented. Because these items are of a personal nature, any opened and/or used item cannot be exchanged. We do not accept returns or provide refunds for accessory items. The only exception is an accessory item that is clearly defective or was damaged in shipping.

Please call a Sleep Specialist at 1-855-637-1894 to request an exchange. They will provide you with an RA number. The RA must be included with all products returned in order to track your return and promptly process your credit. Send all exchanges to the following address:

Boyd Night Air
2440 Adie Road
Maryland Heights, MO 63043


Power Base

While we do not accept returns on adjustable Power Bases, we stand by their quality with a 20 Year Limited Warranty. If you experience problems or have questions about your adjustable base, call a Sleep Specialist at 1-855-637-1894. They are available Mon-Fri 9am-5pm CST, whether it’s a simple question or a warranty-related issue.

FREE SHIPPING & RETURNS

Free standard delivery to your door

MONEY BACK GUARANTEE

Love your bed or return for a full refund

INTEREST FREE FINANCING

Attractive terms for our customers